For some products, we deliver in less than 1 week.
To avoid high storage and labor costs, we work directly with our producers and therefore do not have any intermediaries. This allows us to offer really advantageous rates compared to what you could have in a physical shop.
In any case if you do not receive your item within 60 days then we will refund you in full and you can keep the item when you receive it.
Do not worry, our items will be left in your mailbox if they are small enough. If not, your package will be left at your post office where you can remove it.
Do not worry, if your order has not been sent yet, contact us immediately and we will be happy to update your information. Otherwise, in accordance with our general conditions of sale, once an order has been sent from our warehouse, no further changes can be made.
We work with multiple vendors, when you order, each vendor takes care of a particular product. If you order 5 different items, you will receive 5 different packages and these will arrive at different times (some will be faster, others will be slower). By cons if you order 3 times the same product, then they will all be sent in 1 package.
First, the site you visit is on an HTTPS server (the little green padlock on the left side of the URL of this page is there to remind you).
Most sites only secure their "shopping cart" and everything related to the payment of orders. On this site, ALL PAGES are secure and can not be hacked or can not be the target of malware.
Finally, concerning the payment, we use Paypal and Stripe which are the references in terms of internet transaction security.
In summary, ordering on KUROKIMONO is safe and secure.
